Ben Mendez
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Recent activity by Ben Mendez-
How to make a programming complaint
If you wish to make a complaint regarding BBC programming, please contact:BBC ComplaintsPO Box 1922DarlingtonDL3 0UR www.bbc.co.uk/complaints03700 100 222If you wish to complain about programmes on...
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Can I get a discount if I’m registered blind (severely sight impaired)?
You may get a 50% discount. After you're accepted into the Simple Payment Plan, call us at 0300 555 0510 for the next steps.
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How do I notify you of my new address?
Your TV Licence doesn't automatically move with you, so use our update your details section so we can ensure you are correctly licensed at your new address. You will need to have your last name, TV...
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What if I don’t have internet access to set up the new plan?
No internet? No problem. Just pick up the phone and call us at 0300 555 0510. We’re open Monday to Friday 08:30am to 6.30pm and Saturday 8:30am to 1:00pm. Our friendly team will walk you through ev...
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Who are Wescot Credit Services?
TV Licensing has recently changed its provider for the Simple Payment Plan. The new provider is Wescot Credit Services. Wescot now handle the collection of the SPP payments for your TV Licence. The...
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Why did my Direct Debit show ‘Wescot Credit Services’ instead of ‘TV Licensing SPP’?
On 10 March 2025, we made a change to improve how we deliver the Simple Payment Plan (SPP). We moved the service provider from Target Group to Wescot Credit Services. Our goal is to make the servi...
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Can you get a free TV Licence?
You can get a free TV Licence if:You, as the licence holder, are 75 years or olderANDyou, or your partner living at the same address, receive Pension Credit.There is no discount or financial help w...
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Who is eligible to join the Simple Payment Plan?
Customers are eligible for a Simple Payment Plan licence if they:have been visited by a TV Licensing Enquiry Officer to check if they need a licence.have previously held a licence that was cancelle...
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What is the Simple Payment Plan?
The Simple Payment Plan was created for those in financial difficulty.Customers who qualify are able to choose from either a fortnightly or monthly payment plan that spreads the cost of a licence o...
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What payment options are available for the Simple Payment Plan?
Automated Debit / Credit Card: Monthly or fortnightly payments taken from your debit or credit cardDirect Debit: Monthly payments collected from your bank account.PayPoint store: Pay monthly or for...